There’s a plethora of issues facing convenience stores each day, whether inside the store, on the forecourt, in the back office or in the boardroom. At www.convenience.org/topics, you can browse the topics that NACS tracks to spark discussions, provide insights and kick-start strategies for your business.

SUPPORTING OUR COMMUNITIES
C-stores are champions for their communities. Together, our industry contributes more than $1 billion to charitable and community groups each year. 

• Community Relations: Retailers work hard to support those in need, whether it’s through food donations, roundup campaigns for local nonprofits and charities or helping communities recover from disasters and other emergencies. 
• Food Waste: Help fight hunger in your community by creating a food donation program. 
• Human Trafficking: C-stores can share important messages for employees and customers to use to raise awareness against trafficking and help victims.

CRISIS AND DISASTER MANAGEMENT 
Helping you define the best course of action to keep employees and customers safe. 

• Coronavirus: Information about how to educate employees about the vaccines and other vaccine-related human resources advice. 
• Disaster and Emergency Preparedness: Your teams can provide much-needed food and fuel to first responders and residents before, during and after an emergency or disaster. 
• Security and Safety: Convenience retailers can help employees and customers feel safe by prioritizing security practices and implementing safety programs in their stores.

FOODSERVICE 
Our industry specializes in all things food and beverage related, from safe food handling and fresh produce to the cold vault and the pizza oven. 

• Food & Beverage Trends: Captured each month here in NACS Magazine, read what’s hot in convenience stores to satisfy hangry, hunger and thirst cravings. 
• Food Safety: Resources that can help you enhance your safe food-handling practices and reduce the risk of foodborne illness. 
• Healthy Options: Ideas for increasing sales and meeting consumer demand for healthy food and beverage choices.

FUELS AND ELECTRIFICATION 
As more fueling choices come to market, our industry can meet the fill-up and EV recharging needs for nearly 40 million daily drivers. 

• Electric Vehicles: Explore opportunities to offer charging services to customers and determine how to enable EV charging when the time is right. 
• Fuels Resource Center: An insider’s view of how fuel is produced, refined and ultimately sold, as well as issues that could affect an otherwise easy and convenient fill up.

MERCHANDISE INSIDE THE C-STORE 
Managing products, prices, placement and promotions can help retailers deliver excitement, build bigger baskets and increase trips. 

• Category Management: Drive sales, reduce outof-stocks and deliver new and exciting products to the millions of shoppers who shop c-stores each day. 
• CBD and Cannabis: The legality of selling CBD products and getting ready for cannabis.

 GROWING YOUR WORKFORCE 
Convenience stores provide 2.3 million jobs in the United States. We offer tools and resources to help you recruit, train and retain your best employees. 

• Human Resources: NACS has benchmarking metrics, resources and events that can help retailers stay on top of timely HR issues. 
• NACS State of the Industry Compensation Report: Access the latest industry data, trends and best practices on compensation, benefits, recruitment and turnover. 
• Good Jobs Institute: The Good Jobs Strategy is a combination of investment in people and smart operating choices that can increase employee productivity, motivation and contribution and promote operational excellence.

FUTURE-PROOFING YOUR BUSINESS 
Through strategic sustainability programs and practices, you can position your business for future growth while enhancing your sustainability goals. 

• Sustainability: NACS resources and partnerships can help enhance your strategies.

TECHNOLOGY INNOVATIONS 
Retailers invest in new and data-driven technologies that create operational efficiencies and enhance the customer experience. 

• Conexxus: Learn how technology standards can improve business processes, reduce costs and increase productivity for c-store operations. 
• TruAge™: Enable faster, simpler and more secure digital ID verification with TruAge. 
• EMV: It’s an important security tool, but EMV only protects against one kind of fraud: the misuse of stolen card information. Much more needs to be done to enhance card security. 
• Skimming: Retailers can protect customers from criminals who use skimming devices to steal credit or debit card information. 

Visit www.convenience.org/topics for a deep dive into all these topics.