Tough Love: How to Keep Stores Safe

Convenience at the Crossroads

Explore music and fried chicken (and some barbecue) on a tour of Mississippi gas stations.

The Value Is in the Data

Convenience retailers are using loyalty programs to turn transaction-level insights into personalized offers and higher-value shopping trips.

Shopping for the Next Site

‘Measure twice, cut once’ with a mix of analytics and old-fashioned in-person work.

AI on the Front Line

From training to troubleshooting, new tech gives frontline workers a helping hand.